Admins now have the ability to enable and customize the automated emails sent from Prolaera to communicate with their users. Please visit this link to learn how to enable and disable your account's email notifications.
When email notifications are enabled for your account, your users will receive default emails when they're invited to join your account, registered for events, be assigned a course or a learning track etc. Account admins can customize the messaging within these emails using email templates, and manage the Reply To email address, add content and additional contact info where their users can send questions.
Edit or Delete a Default Email Template
1. From your left navigation pane click "Settings" > "Email Templates".
2. Select a template to edit.
3. Click "Edit" to fill out the required fields, toggle the "Active" button to the right to publish your template and click "Save"
You're all set!
If you wish to communicate information pertaining to a specific event, you'll have the opportunity to customize these on the event level. Under Admin click "Events Manager" > Select your event, and click "Manage". The "Email Templates" tab will be located to the left under the event manager pane. Select the template you'd like to customize, click "Edit". Once updated, toggle the "Active" button to the right to publish your template and click "Save".
Please note: Email Templates will not appear in this section unless published in the "Settings" page. If your Email Templates page is empty in the event manager, please head to the "Settings" page and publish them first.